Frequently Asked Quesitons

Browse the topics below to learn everything you need to know about our bottleless water coolers.

man working at table looking at optimum water faq's

Frequently Asked Questions

Browse the topics below to learn everything you need to know about our bottleless water coolers.

A bottleless water cooler is the solution for your employee drinking water program. A bottleless water cooler purifies your existing tap water; no more hassles of the old fashioned bottled water system! Please take a look at all of our systems here!

All of our systems are purified through various filtration mechanisms. Our higher end units utilize reverse osmosis to ensure the highest quality drinking water. Our 3I+ model (link here), has a electrolytes boost that our customers call ‘Gatorade Water’. Check out our promotional materials on why our filtration systems are the best in the business – here.

We have a solution for every drinking water need! The capacity and features vary per cooler. We have ice, cold and hot water, electrolyte boost, and even sparkling water options. Check out all of our systems on the system finder page and take the quiz today to find out which system works for you!

It’s free water for a week! Our team will do the work necessary to supply your team with the freshest, cleanest water, hassle-free for a week. This gives us a chance to make sure the cooler we suggest is a great fit for your team. Fall in love with our cooler, and your dedicated sales representative will come back by and complete the necessary paperwork to keep the cooler in place.

The Optimum Systems are the best on the market in terms of hardware for the machine as well as quality drinking water. Your typical 5-gallon jugs lack the cleanliness as they are not routinely maintained or cleaned. Those companies also charge for service! Check out our Preventative Maintenance Program to learn why our service is better than the competition.

Where to begin?

Optimum will handle every existing contract on a day-day basis. Please contact our amazing customer service team at customerservice@drinkoptimum.com to learn if we can buy out your existing contract today or if you never signed a contract but a rental agreement!

All of our systems have a state of the art flooding and leak prevention feature.

Our installation process is simple and seamless. All we need is access to a water source, drain, and power. Our team of skilled professionals will then make a few simple connections to have your cooler up and running in no time.

A cooler can be installed within a 30-90 minute time window depending on water lines, repair work or removing a current system. Our technicians will ensure all clean up was handled in a professional way as well.

1000 Ft.

Yes, as long as the landlord ok’s our technician’s needs.

The Preventative Maintenance Program is the prime jewel of the Optimum Water Solutions customer service program. Each of our customers is guaranteed satisfaction. We guarantee that by servicing your unit well before it needs servicing! This allows uninterrupted, continuous service throughout the tenure of our relationship.

The same way a vehicle varies on service needed, so does a water cooler. High consumption customers will need service more so than a lower consumption cooler. We take great pride in our preventative maintenance program. Typically, the coolers only require preventative maintenance on an annual basis. Most times, we’re out prior to any service being needed, but if a service light ever comes on, just let us know and we’ll take care of it for you.

Our filters, like our service, is completely free to the customer. Our prices are fixed. That means that whatever you pay on your bill, is all you are ever going to be charged. We could service your machine 1,000 times throughout the tenure of our relationship and we will never charge you a dime.

If you can find us a company that does Preventative Maintenance for their water cooler systems, we will buy your company water for 6 months.

Try Free For 7 Days

We offer custom solutions, charge $0 for maintenance, and you can even text for service. Try it free for yourself!

Free Trial

woman drinking glass of water
woman drinking glass of water

Try Free For 7 Days

We offer custom solutions, charge $0 for maintenance, and you can even text for service. Try it free for yourself!

Free Trial